Privacy Policy

AnswerWhen you visit www.tagnimal.com, Tagnimal Application our servers automatically record information sent by your browser. Such information may include your device’s IP address. Browser type and version Operating system type and version the language you selected or the web pages you visited before visiting the www.tagnimal.com site; the www.tagnimal.com pages you visited; Length of time visiting those websites Information you search on the www.tagnimal.com website, date and time of visit, and other statistics.

The automatically collected information is used to identify potential violations and to generate statistical information about your use of the www.tagnimal.com website or application. This statistical information is not collected in such a way as to identify a particular user. of the system

AnswerYou can visit www.tagnimal.com without telling us who you are or revealing any information that enables others to personally identify you. However, you will be asked to provide certain personal information (such as Your name and e-mail address). If you wish to use some of the functions of the www.tagnimal.com website, we receive and store any information that you have provided to us of which you were aware when you created your account. user Announce content to make an order or fill out a form on the www.tagnimal.com website when necessary, that information may include the following:

• Personal data such as name, surname, age, date of birth ID number/passport
• Contact information such as email, address, phone number
• Account information such as username Unique User ID, Password
• Proof of identity such as a copy of your ID card or copy of a passport
• Transactional and financial information such as credit card details, bank accounts, and order history.
• Other information that you consent to submit to us, such as articles, images, animations, suggestions, and any other information that is considered personal data in accordance with the Personal Data Protection Act, etc.
• You can choose not to provide your personal information to us. But you will not be able to use the functionality of some parts of the www.tagnimal.com website and services. Users who are not sure what personal information is necessary can contact us to inquire.

AnswerIn order to make the www.tagnimal.com website and services available to you or to comply with a legal obligation, we need to collect some of your personal information. If you do not allow us to collect the information we request. We may not be able to provide the products or services you have requested. Some of the information we collect is obtained from you directly through the www.tagnimal.com website. However, we may also collect your personal information from other available sources. including but not limited to Tagnimal Company Limited’s New Buyer Referral Activities Social Media Email Personal Information that we have collected from you may be used for the following purposes:

• to create and manage user accounts
• to make and manage orders
• to deliver products or services
• to improve the product or service better
• to send administrative information
• To send marketing communications or promotional information
• to respond to inquiries and offer assistance
• to request feedback
• to improve user experience
• to post or dash
• correlate your satisfaction with our products and services
• to enforce these terms and conditions and policies
• to protect from malicious and dangerous users
• to respond to legal claims and avoid damage
• To operate and manage the www.tagnimal.com website and services.
• To participate in any other activities related to the www.tagnimal.com website and services.

The processing of your personal data depends on how the www.tagnimal.com website is used, and where you are located. and if one of the following actions: 

(1) You have provided your consent for one or more specific purposes. However, this will not apply if the personal data falls under the Personal Data Protection Act of Thailand (PDPA).

(2) The information is necessary for the performance of the contract between you. and/or to act before entering into a contract

(3) The processing of that data is necessary for compliance with the laws to which you are subject.

(4) The processing of the data is related to the performance of our public interest missions. or perform duties in the exercise of state powers that have been bestowed upon us

(5) Data processing is necessary for our legitimate interests. or of another person or juristic person

Please note that under certain circumstances We may be permitted to process your personal data until you object to that processing (opt-out) without reference to your consent or any stated legal base. Either way, We are happy to clarify the legal bases on which we process specific data. and specifically, whether the processing of personal data is subject to legal obligations or contractual obligations. or is necessary for entering into a contract

We never sell your information to anyone else. We use the services of third-party data processors as follows:

• Amazon Web Services (Infrastructure and Services/Email, Web Hosting) [Singapore]
• Slack [USA]
• Crisp [USA]
• Google Workspace [USA/Singapore/Worldwide]
• Google Analytics [USA/Singapore/Worldwide]
• Facebook Pixel [USA]
• PDPA Form [Singapore/Thailand]
• Overseas transmission or transfer of personal data and storage
• Depending on your location, transmission or transfer may involve transfers and storage to countries other than your own country. If any data transmission or transfer occurs You can review the relevant sections of this document or inquire with us using the information we provide in the contact section.

Your usage data is stored securely in Singapore. www.tagnimal.com hosts its core infrastructure in Singapore. We have complied with the Personal Data Protection Act of Thailand B.E. 2562 (2019) and have been granted the right to request it as required by law.

Although some personal data is hosted outside Thailand We continue to adhere to appropriate data protection measures and choose a data center with the highest standards of protection and availability. As we cannot find any data center in Thailand that meets the standard. We, therefore, need to host our core infrastructure in Singapore for a disaster recovery facility. While some personal data used for billing will be stored and processed in Thailand.

AnswerYou can exercise certain rights that you have in relation to your data processed by us. especially You have the following rights:

1. You have the right to revoke the consent you previously gave to the processing of your data. However, such revocation of consent does not affect the collection, use, or disclosure of the personal data you have given your consent. Previously, legally
   
2. You have the right to object to the collection, use, or disclosure of your personal information at any time. Unless the collection, use, or disclosure of your personal data is done for the purposes of performing a necessary task under our legitimate interests or of another person or entity. or for the implementation of missions for the public benefit and the collection, use, or disclosure of personal information is not to the extent that you can reasonably expect.
3. You have the right to be informed of your information that has been processed by us. obtained from disclosure in connection with data processing and requesting that we provide you with a copy of such
4. You have the right to verify the accuracy of your information and request it from us. Amend your personal information to keep such personal information accurate and up-to-date.
5. You have the right to suspend the processing of your data. in that case We will not process your information other than just storing it.
6. You have the right in certain circumstances to request that we remove your personal data from our storage.
7. You have the right to obtain your personal data in a format that is readable or usable with a working device or device and (where applicable) for us to transmit or transfer such personal data to a data controller. other personal when able to do so by such means. This right is only available if your data is processed automatically and processed on a consent basis. the contract base to which you are a party or prior to entering into the contract; and
8. You have the right to lodge a complaint with the relevant legal authority. If you believe that the collection, use, or disclosure of your personal information is an act in a manner that violates or fails to comply with the relevant laws.

AnswerAny requests for the exercise of rights by users can be made by request to us through the communication channels provided by us under this document.

This claim is available free of charge and will be processed as quickly as possible by us. Send an email to hey@tagnimal.com (Please indicate that this is a request for the website www.tagnimal.com)

Answerof the website (Functionality Cookies) Website functional cookies that help us operate the website.

For example, we remember your username and how you customize the Website and Services for your next visit.

AnswerWe will disclose any personal information we collect.

Collected, used, or obtained if required or permitted by law, for example, to comply with a subpoena or similar legal process. and when we believe in good faith that disclosure is necessary to protect our rights Protect the safety of you or others. fraud investigation or respond to government requests In the event that we undertake a business change such as a merger or acquisition by another company or the sale of all or part of the property Your account and personal data may be included in the transferred assets.

AnswerFor customers who would like to learn more about us, please kindly read our FAQs page.
https://www.tagnimal.com/faqs/

AnswerOur terms and conditions are dedicated to Tagnimal rules and how to use our website or application all the information please visit https://www.tagnimal.com/terms-and-conditions/

Answer If you would like to contact us to understand more about this Agreement or have any other related questions. You can contact us via email. hey@tagnimal.com Or write a letter to Tagnimal Company Limited 55/23 01 Kanchanapisek Road Centro Ramintra Chatuchot 2 Ao Ngoen, Sai Mai, Bangkok, Thailand 10220

This Policy was last revised and effective as of 23 September 2023.